A Storage Depot

5 Coachman Dr , Elkton, MD 21921
Current Customers: 410.398.1050

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 5 Reviews
5 Stars - 5 Reviews
[Star][Star][Star][Star][Star]
Bill Panagopulos
September 10, 2018
Stewart was the perfect employee - very attentive and courteous. Thanks!
[Star][Star][Star][Star][Star]
Thankful for the help
Stephanie
January 16, 2018
I had to get a storage unit last minute due to unfortunate circumstances in my life. A Storage Depot is local, convenient and friendly and had just what I needed. I moved all my belongings that I could afford to keep into my unit, even though some of it I had to let go of. Literally the only items left to my name were in a 10x10 unit. I downsized from a 3 story townhouse to this unit. I was heart broken and broke. My unit went unpaid for months. And even with a hefty balance owed my unit did not get sold. For this I am so thankful, I would have lost everything at that point. And I don’t mean frivolous items, I mean memories. Pictures, important documents, and stuff of the sort. They had no reason to expect payment and keep my stuff. But they did and to me it means the world. I will recommend them to anyone in need of a uhaul or storage unit. I am a customer for life. Thank you.
[Star][Star][Star][Star][Star]
U-Haul
Matt Cugini
December 1, 2016
Bob was courteous and efficient and kindly processed our U-Haul service.
[Star][Star][Star][Star][Star]
Anna
October 24, 2016
My mom has had a storage in this facility for about four years and my mom reserved a U-Haul because she was moving. She was asked to be at the office by 5 o'clock on Friday, October 21st. When my husband and I met her she was already in the office and the lady explained that her reservation was taken off and the U-Haul was at another location, and that someone should of contacted her (which no one did). Now that wouldn't be so bad except the lady my mom was dealing with had a serious attitude problem. She handed my mom a sticky note with an address and said "here this is where the U-Haul is". My mom asked if she was just supposed to drive until she found this address, and she annoyingly replied "don't you have gps?". Well no my mom doesn't, so my husband put in in his and we left. The address she gave us, that was put in my husbands gps wasn't even right!!!!!! It takes you to a neighborhood with no U-Hauls in sight. So we had to figure out where this place was, on our own.
[Star][Star][Star][Star][Star]
Good units with fair pricing
1 Year Storage Customer
June 9, 2015
This is a secured storage facility with a PIN coded entry (each renter gets a different entry code) and is fenced in. Your rent is due on the 1st but they give a 5 day grace period. However, if you have not made your payment on the 1st, you will not have gate access to the area on the 2nd, not until you've paid your rent. The main reason I gave it 4 stars instead of 5 is because there have been several times that I've either called or came in to the office in the middle of a business day, but no one was available. I find that to be inconvenient. Also, the road in and around the units isn't in the best condition - lots of potholes, etc. And it's not due to this past winter's plowing because they were like that when I starting renting there last Spring. Otherwise, I would say this is a good place to store your items.
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