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A Storage Depot Assistant Manager

Job Title: A Storage Depot Assistant Manager

Department: Self Storage

Reports To: A Storage Depot Facility Manager

FLSA Status: Non-Exempt

Location: West Chester, PA

Summary: The McKee Group, a property management, home building, and real estate investment company, is seeking an Assistant Manager for its A Storage Depot facility in West Chester, PA. The Assistant Manager will work approximately 35-40 hours per week. Weekends are required.

Essential Duties and Responsibilities Include:

  • Opening facility.
  • Maintaining efficient and friendly communication with customers
  • Maintaining a clean and professional office and facility
  • Leasing self-storage space. This includes executing lease agreements and collecting

    initial rental fees.

  • Manage rentals of U-Haul vehicles. This includes executing rental paperwork and
    collecting applicable fees.

  • Keeping all files (computer and manual) organized and up to date.

  • Assist customers with U-Haul trailer rentals.

  • Answering phones and return applicable messages.

  • Following up with customers regarding delinquent balances.

  • Sweeping out U-Haul trucks and vacant self-storage units.

  • Assisting customers with lock issues.

  • Close facility, including financial reconciliation of petty cash and other monetary receipts
    from that day.

  • Keeping store merchandise filled and organized.

  • Understanding and complying with all lien processes (“The Lien Laws”) regulated by the
    state in which the facility is located.

  • Performing daily lock checks at the directive of the Facility Manager.

  • Filling in for the Facility Manager on an as-needed basis.

  • Other duties as assigned.

Supervisory Responsibilities:

  • None

Education and/or Experience:

  • Customer Service experience required
  • Previous Self Storage experience preferred

Computer Skills:

  • General computer proficiency required
  • Proficiency in Microsoft Office preferred

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily conducted in the A Storage Depot office and outside on the self-storage property. In the office, sitting for long periods of time is essential. The noise level in the office environment in usually quiet, as the Assistant Manager will work primarily independently once they are trained. Out on the self-storage property, work may be performed in cold, wet, dirty, hot, and uncomfortable conditions and weather, depending on the assignment. Daily lock checks are completed, and therefore one employee working at the property will walk the full length of the property on a daily basis, regardless of weather conditions. The Assistant Manager may be required to lift heavy equipment, climb stairs or climb into a U-Haul vehicle on an as needed basis.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This individual must possess a valid driver's license in order to assist with the processing of U- Haul rentals.

Equal Employment Opportunity:

It is the policy of McKee to provide equal opportunity in employment and to all employees and applicants for employment. No person will be discriminated against in employment because of race, religion, color, sex, age, national origin, ancestry, disability, military status, marital status, or any other legally-protected class, trait, or characteristic.

If you are interested in applying for this position, please respond to this posting with your resume.

Our Commitment to Customer Service is Unparalleled

Each location is staffed by storage experts who are dedicated to ensuring that your moving and storage experience is easy and stress-free. Every location offers online reservations and bill pay for your convenience. You can rest easy knowing that your belongings are safe with us.

Safety and security are our top priorities. Each facility is clean, well-lit, surrounded by fencing, and supervised by on-site managers. Electronically-secured main gates ensure that only tenants have access to the premises. All of our storage units feature fire-resistant masonry and concrete construction to protect against unfortunate events. 

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